- 0191 249 3986
- Portland House, Belmont Business Park, Durham DH1 1TW
Websites for South Shields restaurants, hotels, B&Bs, pubs, bars and venues, from planning and design to copywriting, development and launch. We connect suitable booking systems and provide hosting and ongoing support.
If you run a restaurant, hotel, B&B, pub, bar or event venue in South Shields, Spotty Media can plan, write, design and build a website around the way your guests choose and book. For an Ocean Road restaurant, that could mean putting menus, food photography and table reservations first. For seafront accommodation, it may mean making rooms, availability and useful stay information easy to compare. Pubs and venues can give private hire, gift vouchers and event tickets a clear route of their own.
We deliver complete WordPress projects, including website planning, copywriting, photography, development, booking integrations, analytics and launch. We can also manage and improve existing WordPress, Shopify, Wix and Squarespace websites, so you do not need a full rebuild when focused changes would do the job.
Because Spotty Media specialises in hospitality marketing, the website can connect naturally with your photography and content, social media and email marketing. Every project is scoped and quoted around the work the business actually needs.
Why It Matters
Your website is where guests confirm the details and decide whether to book, enquire or visit. It should reflect the experience you offer while making the practical next step straightforward on a phone.
Menus, room information, opening times and strong photography help people understand whether your venue suits the occasion before they travel.
Table reservations, room availability, private-hire enquiries, vouchers and tickets need clear routes into the systems your business already uses.
Menus change, new photographs arrive and events go on sale. A manageable website and agreed support help your online information keep pace with the venue.
The Numbers
A restaurant website can support discovery, product sales and marketing sign-ups. These UK consumer findings help explain those opportunities; they do not measure website conversion rates or predict sales.
95%
of UK diners used online resources to find new restaurants.
77%
of UK consumers surveyed would buy other restaurant offerings, such as cookbooks or cocktail kits.
89%
of UK consumers surveyed could be encouraged to sign up for restaurant marketing updates.
Source: SevenRooms, 2025 UK Restaurant Industry Trends, pages 6, 26 and 17 respectively, based on 1,000 UK consumers. Willingness to buy or sign up is not a completed purchase or subscription. Findings relate to restaurants, not all hospitality businesses.
Our website work ranges from new builds to re-platforming established sites. These examples show the different requirements behind each project.
New website build. We built a website covering Tin of Sardines’ Roker and Durham venues, presenting the different offers within one site. The project also included functionality for selling gift vouchers online.
New website and booking functions. We designed and built a new site with online bookings for Gin Tasting Experiences and a system for purchasing and delivering gift vouchers.
Website redevelopment. We re-platformed sō-lō’s website from its previous framework into Elementor and took over its hosting. The work brought the site’s presentation, information and navigation closer to the restaurant’s identity.
Website design, build and hosting. For this Yorkshire restaurant with rooms, we created a new website with information about the food, accommodation and surrounding area. The project formed part of wider marketing support for the venue.
At Spotty Media, we create powerful digital marketing strategies that help hospitality businesses stand out and attract more customers. Book a free consultation today and let’s take your brand to the next level.
We start with your South Shields hospitality business, the guests you want to reach and the role the website needs to play. Your current content, booking provider and operational requirements shape the specification. We agree the design, development, content and launch work before setting a realistic schedule.

We discuss your venue, current website and priorities, then agree the pages, content, integrations and budget for a bespoke project quote.

We map the guest journey and design around your brand, with clear routes to menus, rooms, bookings, events, vouchers and enquiries.

We develop the website and check mobile layouts, forms, booking journeys, page speed and accessibility before launch.
We handle launch and any migration work, with hosting, training and ongoing support arranged around how your team wants to manage the site.
“They elevated our website to better reflect our business and provided a smoother user journey. Their in-person visits, regular calls, and quick responses have ensured seamless communication.”
“Our new website not only looks the part but has a much smoother customer journey. They took the time to understand our brand, turned problems into solutions, and we’ve seen an uplift in bookings for our accommodation.”
“Spotty Media turned what seemed like an overwhelming process into a smooth transition. The traffic and ranking improvements exceeded our expectations, and our new operational efficiencies are setting the stage for sustained growth.”
“Spotty Media worked on our existing website, building additional pages and integrating systems such as online gift vouchers. They have enhanced its look and feel and increased online revenue by a significant amount. “
Good hospitality website design starts with what a guest is trying to do. An Ocean Road restaurant may need food and drink menus, opening times, photography and a quick route to table reservations. A seafront hotel, guest house or B&B needs room information, facilities, location details and availability to work together. Pubs, bars and event venues may need private hire, live events, gift vouchers or tickets to be just as prominent.
We plan the page structure, navigation and calls to action around the real offer, rather than forcing every venue into the same design. Before launch, we check the agreed mobile layouts, forms, booking journeys, page speed and accessibility. If the project replaces an existing website, we also plan redirects and preserve useful content to help protect existing search visibility. Our guide to improving a hotel website explains more of the guest-facing detail we consider.


Spotty Media builds and redevelops WordPress, Shopify, Wix and Squarespace websites for hospitality businesses in South Shields. We normally integrate the booking system already used by the venue, including ResDiary, OpenTable, Caterbook, DesignMyNight and other suitable providers. This avoids changing an operational system simply for the sake of the website.
We can also add gift-voucher sales, event ticketing and ecommerce where appropriate. Each function is scoped around the products, experiences and systems involved, with compatibility checked before development. We recommend the website platform around the brief, existing systems and how the team needs to manage it day to day.
We can write your website copy from scratch or work with material you already have. Our journalism experience helps us ask the right questions about the food, rooms, people, setting and guest experience, then turn those answers into clear website content. If suitable imagery is missing, on-site hospitality photography can be included in the project scope.
Page titles, meta descriptions, headings, internal links and useful location information are considered alongside the copy. These foundations help search engines and guests understand the website without turning the text into a list of keywords. No new website can guarantee a particular Google position. After launch, we can also update menus, offers, events, text and photography as the business changes.

Based In Durham. Supporting South Shields Hospitality.
Spotty Media works with hospitality businesses remotely and through agreed venue visits. For groups operating across more than one location, we can create a consistent website structure while keeping each venue’s menus, rooms, events and booking routes useful in their own right.
Not listed? We also work with hospitality businesses across the UK.
We set up website analytics, Google Tag Manager and Google Search Console so you can understand search visibility and what visitors do on the site. Cookie consent and tracking are configured around visitors’ choices.
Where your third-party booking system supplies suitable data, we can configure completed-booking conversion tracking. If it does not, we explain what can be measured, such as booking-link clicks or enquiries. A click through to a booking system is not a confirmed reservation, and reporting depends on the provider and consent settings.
Yes. Spotty Media designs and develops WordPress websites for restaurants, hotels, B&Bs, pubs, bars and event venues in South Shields. The project is planned around the information, content, booking routes and functions your particular business needs.
Spotty Media is based in Durham and can deliver the work remotely, with South Shields meetings, venue visits and photography agreed where they add value to the project.
Yes. Spotty Media can build, redesign and manage WordPress, Shopify, Wix and Squarespace websites, including agreed changes to menus, offers, text and photographs. The recommended platform depends on the brief, integrations and how the team needs to manage the website.
Pricing is bespoke. We quote for the design, development, content and integrations the project needs rather than use a standard website price. New WordPress builds include the first year of website hosting, followed by annual renewal.
A small website may take a couple of weeks, while a larger project can take several months. The schedule depends on the number of pages, design, content, integrations and feedback needed. We agree a timeline once the scope is clear.
Usually, yes. We normally work with the booking system already connected to your hospitality business rather than ask you to replace it. We check the integration available from the provider before confirming the work.
If you need a new booking provider, we can help assess suitable options, but we do not supply or rebuild the venue’s POS system.
We handle website migrations, including reviewing existing content and redirecting old URLs to suitable new pages. Useful menus, room information, articles and other assets are assessed before the new structure is agreed.
Migration work is planned carefully to support continuity, but no agency can guarantee that search rankings will remain unchanged.
Website hosting includes email hosting, security provision and daily website backups. The first year of website hosting is included with a new website build, followed by annual renewal. Email hosting can also be purchased separately.
Maintenance, restoring backups and technical support are agreed through a retainer or charged by the hour. Support arrangements are agreed individually rather than sold as a universal service level.
Yes. We can train your team to make agreed WordPress updates, manage changes for you, or combine both approaches. Ongoing support can include menus, events, offers, text, technical work and photographs from new shoots.
Yes. We can integrate gift vouchers and event ticketing on WordPress websites, and use WooCommerce where the business needs to sell products online. The exact setup depends on what you are selling, how it should be fulfilled and the systems already in use.
Tell us about your venue, your current website and what you would like to change. We can scope a new WordPress build, redevelopment or ongoing website management, with bespoke pricing and a timeline suited to the project.
If your hospitality business needs a custom internal system, you can also send us a specification so we can assess the requirements and discuss development.