- 0191 249 3986
- Portland House, Belmont Business Park, Durham DH1 1TW
Find answers to common questions about working with Spotty Media, from hospitality marketing retainers and campaign planning to content, PR, social media, websites and reporting.
Practical guidance for restaurants, hotels, bars, venues and food and drink brands looking to improve visibility, content and campaign planning.
Questions about retainers, campaigns, content, PR, websites or one-off marketing projects? Start with the FAQs below or speak to the team.
Planning a launch, event, website, social media retainer or hospitality marketing campaign? Tell us what you’re working on and we’ll point you in the right direction.
Yes. Spotty Media specialises in hospitality, food, drink, venues, events and destination-led businesses. That includes restaurants, hotels, bars, pubs, wedding venues, food and drink brands, B&Bs, staycation brands, BIDs and hospitality groups.
Yes. We can support with campaign planning, photography, videography, copywriting, social content, email content and PR assets, so the strategy is backed by strong creative delivery.
Yes. We support local visibility through Google Business Profile improvements, website content, local search optimisation, reviews, citations, content planning and practical changes that help hospitality businesses get found by the right people.
No. We do not guarantee bookings, rankings or media coverage. We build campaigns around strong strategy, clear positioning, quality content, targeted outreach and measurable activity, then report honestly on what is working.
Hospitality marketing is how businesses like restaurants, hotels, bars, and tourism attractions promote themselves to attract customers and drive bookings. It includes strategies such as SEO, social media marketing, content creation, PR and paid ads — all tailored for the hospitality sector.
Because customers don’t just buy food or book rooms — they choose experiences. Our hospitality marketing agency helps you connect with your ideal audience and stay top of mind in a competitive landscape.
You’re not just selling a product, you’re selling a moment. Marketing in hospitality relies on storytelling, visuals, and emotional appeal — which is why content creation and influencer campaigns are so powerful.
We recommend a strategy that blends PR, content, social media and targeted ads. A good launch campaign focuses on buzz, bookings and building your brand presence. Need help with that? Check out our restaurant marketing services.
We invoice for all services and accept payment via bank transfer (BACS). For larger projects like websites, we typically take a 50% deposit upfront, with the remainder due on completion. Ongoing services such as social media retainers or monthly marketing support are invoiced monthly with 30-day payment terms. We also offer direct debit arrangements for recurring services, making things easier for you.
A specialist agency like Spotty Media handles everything from social media and PR to website design and SEO — all under one roof. We create strategies built for the food, drink and tourism industries.
In-house teams can work, but agencies like ours bring hospitality expertise, creativity and consistency. If you want long-term results without hiring a full team, we’re a smart investment. Explore what we offer on our services page.
Not at all. We offer flexible terms based on your goals — whether that’s a one-off campaign or a 6-month marketing strategy. See how our social media retainers and monthly content packages work.
Some activity, such as paid social, email or launch campaigns, can create early movement quickly. Brand building, organic social, PR, SEO and stronger local visibility usually take longer. We set realistic expectations at the start and report against the goals that matter for your campaign.
For us, it’s more diners, more bookings, more brand visibility — and real growth you can measure. Our PR and digital marketing campaigns are built around data, not vanity metrics.
We track everything from social growth and traffic to bookings and engagement. You’ll get regular reports tailored to your goals — whether you’re focused on influencer marketing or email campaigns.
Nope. We’ll help you focus on the platforms your audience actually uses — usually Instagram, TikTok and Facebook for food, drink and hospitality brands. Learn more about how we do it on our social media page.
A mix of both! Authentic content performs great on socials, but for your website, paid ads and PR — polished visuals matter. Explore our content creation services for food and drink brands.
Absolutely. We offer full-service content creation and social media management, so you can focus on running your business.
Running a hospitality business takes more than great food, beautiful spaces and strong service. You need the right people to see, remember and choose your brand. Spotty Media helps restaurants, bars, hotels, venues and food and drink businesses build visibility through strategy, social media, PR, content, websites and campaigns.